Privacy Policy

1. Introduction

Welcome to HELIAN ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SEO schema management platform.

2. Information We Collect

2.1 Personal Information

When you create an account or use our services, we may collect:

• Account Information: Name, email address, and password
• Google Account Data: If you sign in with Google, we receive your Google profile information (name, email, profile picture)
• Payment Information: Credit card details are processed securely through our payment provider and are not stored on our servers
• Communication Data: Information you provide when contacting our support team

2.2 Website Data

When you add websites to HELIAN, we collect:

• Website URLs and domain information
• Schema markup data from your websites
• PageSpeed Insights data (publicly available performance metrics)
• Scan history and analysis results

2.3 Usage Information

We automatically collect certain information when you use our platform:

• IP address and browser type
• Device information and operating system
• Pages visited and features used
• Time spent on the platform
• Error logs and performance data

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our SEO schema management services
• Process your credit purchases and transactions
• Send service-related notifications and updates
• Improve our platform and develop new features
• Respond to your inquiries and provide customer support
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party companies that help us operate our platform (hosting, analytics, payment processing)
• AI Services: We use Google Gemini AI for schema analysis. Website content may be processed by these services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures including:

• SSL/TLS encryption for all data transmission
• Secure password hashing
• Regular security audits and updates
• Access controls and authentication protocols

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and data
• Export your data in a portable format
• Opt-out of marketing communications
• Withdraw consent for data processing

8. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect information from children.

9. International Data Transfers

Your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the platform.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Email: [email protected]